Returns & Exchanges

Exchanges & Returns

At this time we do not offer exchanges  or returns and cannot cancel or change orders once they are submitted. Please make sure to use a US based sizing chart for reference when ordering to ensure you receive the correct size.

​

Damages
Please notify us within one week of package arrival if there are any issues with your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Sizes cannot be adjusted once delivered. Please make sure to use a US based sizing chart for reference when ordering to ensure you receive the correct size.

​

Questions

Please reach out to sphinxjewelryshop@gmail.com with any questions.

​

***Policies are subject to change

​