Shipping Policy
Please allow 2-4 weeks of processing time before your order is shipped out. Each piece is handcrafted, made to order, and packaged by one person - your patience is greatly appreciated!​
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Shipping is offered through the USPS and domestic rates are all live. International shipping is a flat rate of $12. The difference in shipping is that domestic (i.e. in the United States) packages will be shipped in bubble wrap as a small package. However, international packages may be subject to being shipped via a large envelope.
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Due to the COVID-19 pandemic, Sphinx is taking full measures to reduce risk of exposure and ensure employee & customer safety.
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A tracking number will be provided once package is shipped upon request (DM @sphinxjewelryshop on instagram with your order number).
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Customer is solely responsible for their package after it leaves our office. Sphinx is not responsible for any damage or theft of product once it has been shipped.
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Shipping fees are non-refundable.
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Once your product is shipped, you will receive an email. Until then it is assumed your package has not shipped.
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